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Not Your Average Thrift Store: The History of Buffalo Exchange Featured Story

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By Jessica Pruitt

In 1974, when Kerstin Block first had the idea for a different sort of secondhand shop, she never expected it to grow into what it is today – she just followed her love of thrift store shopping. “I came upon the idea that there must be other people who are equally addicted to this kind of shopping, but who didn’t want to sort through as much stuff.” Enter a whole new business model – a resale shop where customers could buy hand-picked treasures in one place and also sell their clothes for cash or trade on-the-spot.

Not Your Average Thrift Store - History of Buffalo Exchange - Kerstin outside first location

From Thrift Store to Resale Boutique: The First Buffalo Exchange

At the time, Kerstin had recently been fired from a job at a local furniture shop. When she mentioned that she’d like to try opening her own business, her husband Spencer was all for it. To start, they rented out a small 400 square foot spot in Tucson, AZ and filled the store with pieces from Kerstin’s own closet. They also asked friends to bring things in. Soon enough, they had a bustling business buying, selling and trading the likes of denim skirts handmade by Kerstin, Hawaiian shirts and Kork-Ease sandals, drawing in lots of students from the University of Arizona. Their most common price? $3.50.

Not Your Average Thrift Store - History of Buffalo Exchange - Kerstin holding clothing

Originally from Sweden, Kerstin chose “Buffalo” because she liked the way it evoked the American West. Spencer contributed the “Exchange” half of the name since that’s precisely what they would be doing – opening up a shop where you could exchange your clothing for cash or trade on-the-spot, an uncommon model at the time. And just like that, they ran the business together, doing everything themselves. Kerstin was the face of the store, running the register and doing all the buying. Spencer worked behind the scenes, creating clothing racks out of water pipes and handling the accounting.

Resale wasn’t very popular at the time, but they knew there would always be people who wanted to find something cute for a good deal: they just didn’t necessarily want to dig through so many pieces in a thrift store setting. “We made it look like a little boutique,” says Kerstin. They handpicked each item based on what their customers were interested in buying and displayed them in a fun, easy-to-shop space.

Not Your Average Thrift Store - History of Buffalo Exchange - Spencer and Kerstin inside store 1977

Charting New Territory

Kerstin and Spencer didn’t know much about business, but they weren’t afraid to venture into uncharted territory. Par for the course for Kerstin, who struck out on her own at the age of 18, taking a boat over from Sweden to study at the University of Arizona. What they initially lacked in business knowledge, they made up for in strong values. “We built our business on a lot of principles,” she says, “such as respecting people and treating everybody fairly and listening to people. Those are our tenets in business.”

Not Your Average Thrift Store - History of Buffalo Exchange - Staff in front of store mid 70s

As they opened more locations – a store here and a store there – those tenets only grew. They knew how important it was to be honest and the value of people – both employees and customers alike. After all, they relied on their customers to bring in clothing and they relied on their employees to build a diverse inventory. To do this, they valued individuality and embraced the things that make each person unique. They empowered people, taking into consideration what they wanted out of the job and teaching them how the business works.

Perhaps it’s these tenets (not to mention a true passion for clothing) that have kept the business going strong for 45 years and counting. Today, Buffalo Exchange is still owned and operated out of Tucson, AZ by Kerstin and her daughter, Vice President Rebecca Block. Kerstin still oversees the daily operations of the business. “What I’m most proud of is how much we’ve been able to empower people – especially women,” she says. “That and the clothes. It’s always been about the clothes.” Now, that love for fashion has spread to around 50 stores – and growing all the time. Visit BuffaloExchange.com/Locations to find one near you!

 

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Step Into Spring With These 7 Trends

Buffalo Exchange Spring Style Trends

I la la love spring! Flowers blooming, the sun peeking out from the snow and the perfect time to try something new. Read on for some of the trends we’re most excited about adding to our closets this spring.

Patchwork & Knitwear

Hey Buffaloes! Hop in my time machine because we’re going back in time. Back to the 70s that is! Disco music is playing faintly in the background, incense is wafting toward you, and polaroids are all the rage (oh wait….. that’s still happening!) Now that we’re here, might as well take advantage of colorful patchwork. These fabrics are so fun to wear and to see! Pair with a monochrome bag and shoes to make this statement item pop even more! 

Buffalo Exchange Spring Style Patchwork 70's Buffalo Exchange Spring Style Knitwear Buffalo Exchange Spring Style Ruffles 70's

Exposed Seams

To seam or not to seam, that is the question! And the answer is yes! Whether a pronounced seam on a 70s polo, a seamed top or lettuce hem, there’s no wrong way to wear this trend. Speaking of lettuce hems, did you know that they were created by Black fashion designer Stephen Burrows in the 1970s? Supposedly, he was inspired by Diana Vreeland, former Vogue Editor in Chief, who asked for a lettuce-colored clothing item.

Buffalo Exchange Spring Styles 70's Polo Buffalo Exchange Spring Style Lettuce Hem Buffalo Exchange Spring Style Athleisure

Bye Bye Bye, Skinny Jeans! 

Relaxed-fit trousers are as versatile as they are comfortable.To complete the look, add a pair of your favorite sneakers and step confidently into this spring trend.

Buffalo Exchange Spring Styles Loose Fit Pants Cut Out Jeans Buffalo Exchange Spring Styles Plaid Loose Fit Pants Buffalo Exchange Spring Styles Wide Leg Cargo Pants Buffalo Exchange Spring Styles Relaxed Trousers and Oversized Blazer

Lace & Mesh & Fishnets

Also known as sugar and spice and everything nice. Moving on from warm layers but still want to rock multiple pieces? These are your best layering friend. 

Buffalo Exchange Spring Style Sheer Top and Bleach Dyed Pants Buffalo Exchange Spring Style Mesh Polka Dot Dress Buffalo Exchange Spring Style Sheer Zebra Print Top Buffalo Exchange Spring Style Sheer Shamrock Top With Miniskirt

InVEST In Your Wardrobe

This spring, the VEST is yet to come. Say hello to the most delightfully unexpected spring trend: sweater vests!

Buffalo Exchange Spring Style Argyle Sweater Vest Buffalo Exchange Spring Style Blue Sweater Vests

The Feeling Is Neutral

Neutrals for spring may not be groundbreaking, but they are certainly a closet staple! Layer simple separates together for a chic, easy-to-wear look that goes with every occasion.

Buffalo Exchange Spring Style Monochrome Neutrals Buffalo Exchange Spring Style 70's Bell Bottoms Buffalo Exchange Spring Style Blue Long Skirt and Yellow Purse

 

Matchy Matchy

Nothing goes better together than a matching set. Double up your denim or bleach dye your favorite jeans and tee to match!

Buffalo Exchange Spring Style Paisley Denim Matching Set Buffalo Exchange Spring Style ACDC Bleached Set Buffalo Exchange Spring Style Denim Matching Set

Closet rotation: in progress. If you’re feeling inspired to shop, stop by your local Buffalo, where fashion’s a thrill, not a bill! All of our stores are stocked with trends like these, plus everyday staples, vintage, designer and one-of-a-kind finds that’ll have you saying, “You’re coming home with me!”. If you’re also spring cleaning your closet, book an appointment to sell it at Buffalo before you go.

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Tokens for Bags® Charities

Tokens for Bags

Every six months, we support new local charities through our Tokens for Bags® program. Instead of giving out bags, we give customers the opportunity to donate five cents (the cost of the bag) to a charity of their choice. Our Tokens for Bags® program has raised over $803,000 for thousands of local charities since 1994, saving over 16.06 million bags from polluting the environment!

Find your local Buffalo Exchange below and check out the charities you can give back to.

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Cozy Up With These 5 Winter Style Trends

Winter Jackets

Here in the northern hemisphere, winter weather is well on its way — and we couldn’t be more excited! Getting dressed in the winter means lots of layers and lots of style opportunities. To celebrate, we’ve compiled a short list of some of our favorite winter style trends. Read ahead to pick up a few tips on how to style them for your own unique look.

woman standing in vintage pendleton blanket coatman standing in vintage rainbow plaid coatwoman standing in handmade quilt coat

Blanket Statement (Coats!)

This one is a major-win for the eco-fashionistas out there! Coats and jackets made from vintage jackets and quilts are trending in winter style this year. Pair yours with your favorite vintage jeans, dresses and boots!

two women standing in chain print and plaid outfit setsthree-piece matching sweater setman standing in matching Fila athleisure set

Game, Set, Match 

Matching sets are big this winter and for good reason: they’re the wardrobe staple that keeps on giving. Wear them together for a coordinated look or split them up for double the outfits! Pants sets are the usual, but matching short sets are a super stylish option that have been making a comeback. If you’re feeling chill to the thought of shorts as winter style, warm up to the idea by layering up with a pair of tights!

color-coordinated yellow and suede outfit man standing in denim and shearling jacket darkwash denim shearling lined jacket and snake print boots

Frankly, My Shear(ling)…

Shearling-lined jackets are one of the easiest ways to translate your chic self to cozy-comfort. When it comes to styling, denim and suede shearling jackets work well with just about anything in your closet. Pair them with your favorite tee and a slim-cut pair of pants for a casual-cool look, or go all out with a color-coordinated ensemble and eye-catching booties!

purple plaid pants and dark blue fuzzy jacketplaid jacket and floral midi length skirt patterned puffer jacket and plaid pants

Plaid to Be Here

From gingham to glen, tartan to tattersall, there’s no shortage of plaid prints to try. Depending on your winter style mood, dress them up or down with a statement coat and your freshest pair of kicks.

woman wearing vintage wool southwestern vestvintage western outfit with suede and shearling vesttwo people standing together, man wearing retro sweater vest

The Vest is Yet to Come!

Waistcoats for winter? We say yes! Vests are another retro trend making a huge comeback, just in time to incorporate them into your winter style. Layer them over a turtleneck, vintage button-down or even a plain white tee! 

After you’ve saved these winter style trends to your inspo-board, try them out irl at Buffalo Exchange! We’ve got the best stock of vintage and current finds on any block, with new pieces arriving everyday. Have a closet cleanout you’d like to swap out for something new? We’re back to buying in-person! Book an appointment online to schedule an in-person selling appointment today. Your past fashion favorites could turn into store credit to spend on a cool new look the same day.

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Category: Uncategorized

7 Style Hacks to Transform Your Wardrobe

Clothing Hacks Blog

By Jessica Pruitt

I’m gonna be honest. I’m not much of a seamstress. So whenever a cherished piece of clothing needs a fix, big or small, it generally goes in a pile for that magical day when I decide to bust out the sewing machine and get crafty. Key word being magical. When that day doesn’t come for years and years, it’s usually time to admit that I need to give those pieces the boot. But no more! With these handy style hacks, you can easily give your pants the perfect fit or make a beloved wardrobe staple feel fresh again.

@buffaloexchangeThat perfect fit. ##stylehacks


How to Cinch Up Too-Loose Pants
Favorite pair of pants just a little on the loose side? With a shoelace or ribbon, you can easily give them the perfect fit. Just lace through a couple of belt loops and tie up!

@buffaloexchangeJeans to joggers in 20 seconds! ##stylehacks


Turn Your Jeans Into Joggers
If you’re tired of your wide-leg jeans, give ’em a fresh spin by temporarily transforming into joggers with just a couple of hair ties!

@buffaloexchangeUp your oversized button-up game. ##stylehacks

How to Tuck In an Oversized Button-Up
Button-up billowing out? Give it the perfect fit by unbuttoning the bottom and tucking each piece into the opposite side of your jeans. Voila!

@buffaloexchangeTee to crop-top in no time flat. ##stylehacks


How to Turn Your Tee Into a Crop Top
I don’t know about you, but I’ve regretted cropping many a tee. In some cases, though, the outfit just calls for a crop top! Transform any tee temporarily by tucking the bottom edge into your bra.

@buffaloexchangeBodycon dresses are so versatile! ##stylehacks


How to Transform a Dress Into a Skirt
Pretty much any body-con dress can be turned into a skirt for a fresh look – simply tuck the top in!

@buffaloexchangeRaise your hand if you love a good fanny pack. ##stylehacks


Turn Your Cross-Body Bag Into a Fanny Pack
Several years later and fanny packs are still as popular as ever! If you’re not quite sure and want to give it a try, turn any cross-body bag into a fanny pack with a single hair tie.

@buffaloexchangePerfectly tucked tee that’ll stay for hours. ##stylehacks


Dot Your Is and Tuck In Your Tees
Trouble getting your tucked-in tee to stay? Just tie up each side with a hair tie and tuck it in – guaranteed to stay in place for hours.

Well there you have it – my top 7 style hacks! Whenever I’m cleaning out my closet, I like to try hacks like these before I decide to sell an item. If I still don’t love it, I throw it in the bag and make an appointment to sell at my local Buffalo Exchange! Nothing beats trading in my cleanout for a little retail therapy.

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5 Trends to Invest In for Fall

five trends to invest in this fall

By Marcella Willden

Wow, where did this year go? It’s already almost fall, but it feels like it was just yesterday when summer started! If you’re still not sure how to transition your looks from the warmer weather to cooler temps, we’ve got you covered! Keep reading for our fav fall trends. 

Puff Sleeves & Prairiecore 
This trend is one of my personal favorites! It’s the perfect transitional piece for any wardrobe and a definite entry point for the prairiecore trend. You can dress up or dress down, wear with boots or sandals, you name it! Invest in one of these and it will become your go-to look for any season.

Sheer Volume 
Layer on the style this fall with blouses that are light on opacity and big on volume. Sheer pieces like this add something special to any look and are great for in-between temps where you can’t quite tell whether you’re hot or cold.

PSL, Please
Pumpkin spice anybody? Let’s be honest, as soon as the temps dip below 90, I pull out everything rust-hued. There’s just something about this warm tone that brings all the fall feels.

Slick Back in Metallics
I know what you’re thinking, but just hear me out! This fun metallic fabric will be your new favorite piece for out-of-this-world fall looks. Not ready to dive in with high-shine head-to-toe? Dabble in metallics with fun accessories like platform sneakers or a silver tote.

Blazer of Glory
And my final, most favorite fall trend? Oversized blazers! The layering possibilities are endless with these 80s-inspired pieces that come in fantastic runs of plaid and all variety of colors, from neutral to bright. Layer a tee underneath when it’s a bit warmer and add on a sweater as the temperature drops. 

I don’t know about you, but writing about all these fall trends gave me a sudden hankering to give my wardrobe a fast fall update! BRB – I gotta clean out my closet so I can trade it in for cool-weather finds. Need to clear some space for your fall-worthy wardrobe? Buffalo Exchange is buying for fall and the best of all seasons (especially menswear), so book an appointment online! They pay 25% of their selling price via PayPal or 50% through a Digital Store Trade Card.

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15 Ghastly-Good Costumes for Halloween 2020!

Halloween Mask-querade with Buffalo Exchange

Can you feel the chill in the air? Halloween is almost here! Even though we may not be able to go door-to-door trick-or-treating or attend a public Halloween bash this year, there are still plenty of ways to party. Here are a few activities to help you get into the Halloween spirit:

  • Carve pumpkins with your besties on Facetime
  • Virtual haunted house tours
  • Halloween movie marathon + (online) viewing party
  • Visit an outdoor pumpkin patch or corn maze 
  • Send Trick-or-Treat emails to your friends (and don’t forget to send along something sweet, like a gift-card for goodies)!
  • Host a virtual costume party on Zoom

Now that you’ve got a few ideas for how to celebrate while staying socially-distant, scroll through for some of our favorite Halloween costumes!

Midsommar May Queen Costume

Midsommar Bear and Cult Member Halloween Costumes

Crown yourself the May Queen of Halloween in a Midsommar group costume! 

Coraline Book Character Halloween Costume, Yellow Rain Jacket and Blue Wig

Brave Halloween night as one of our favorite fearless book characters, Coraline.

Wizard of Oz Group Costume, Glenda the Good WItch, Tin Man, Scarecrow, Cowardly Lion, Dorothy, Costumes for Halloween 2020

We’re off to see the wizard — and the wonderful world of Halloween costumes at Buffalo Exchange!

Kill Bill's Beatrix The Bride, GoGo Yubari, Costumes for Halloween 2020

Cross Halloween costume shopping off your list with the Kill Bill duo.

Mean Girls group costume, all pink outfits, red top and jeans, costumes for Halloween 2020

A Mean Girls group costume? That is so fetch!

DIY Spaghetti and Meatball costume made with red t-shirt and yarn, costumes for Halloween 2020

DIY spaghetti and meatball costume? Now that’s what we call an ‘outfit recipe’!

Scooby Doo Mystery Inc and Hex Girls Group Costume, costumes for Halloween 2020

Zoinks, it’s the witches – actually, it’s the Hex Girls! Team up with your squad, Zoom style, for a Mystery Inc group costume.

Joker 2019 costume, costumes for Halloween 2020

Put a smile on everyone’s face this Halloween with a spot-on Joker costume.

toast costume, avocado costume, sunny-side-up egg costume, banana costume, strawberry costume, costumes for Halloween 2020

For a well-balanced breakfast – we mean, Halloween costume – shop at Buffalo Exchange.

Mermaid Man and Barnacle Boy Spongebob Squarepants costumes, costumes for Halloween 2020

One of our favorite dynamic duos from under-the-sea, Mermaid Man and Barnacle Boy from Spongebob Squarepants!

Snap Crackle and Pop Rice Krispies Elves costumes, costumes for Halloween 2020

For Halloween looks that really snap, crackle and pop, DIY your own cereal mascot ensemble.

Jordan Peele Us Tethered costumes, costumes for Halloween 2020

We’re seeing double with this Tethered ‘US’couples costume!

Austin Powers group costume, costumes for Halloween 2020

We SPY a groovy group costume: Austin Powers, Dr. Evil and more!

Cruella De Vil and 101 Dalmatians costume, costumes for Halloween 2020

Spotted: Cruella De Vil and 1 of 101 Dalmatians!

Hocus Pocus Sanderson Sisters costume, costumes for Halloween 2020

Spotted: Cruella De Vil and 1 of 101 Dalmatians

Princess Peach and Mario costumes, costumes for Halloween 2020

Racing to find a last-minute costume? Mario and Princess Peach costumes will take you to the finish line!

Billie Eilish Before the Party's Over Music Video costume, costumes for Halloween 2020

Before the party’s over, dress up like our favorite ‘Bad Guy’, Billie Eilish!

Now that you’ve seen just a few of our favorite Halloween costumes, head to your local Buffalo Exchange to recreate one of these looks (or create your own — the possibilities are endless!). Before you go, you might want to take a look through your closet to see if you have any costume pieces to sell — we’re buying for Halloween (and fall, of course), and your costumes from last year could transform into cash or trade to spend on a spooktacular new look. Have a happy, safe and socially distanced Halloween, from Buffalo Exchange!

 

Stories


What to Pack for a 3-day Social Distancing Vacay to the Lake

Lake Powell red rocks with graphic sunset

By Marcella Willden

As I’m sure it did for many of you, 2020 sure shifted around my plans for the summer, but after spending LOTS of time at home, my family and I decided to do a 3-day social distancing vacay to the lake to get some fresh scenery and fresh air. Read ahead to see some of my packing essentials for a quick and safe family trip.

Marcella with long dress holding a carry on

As Many Cute Swimsuits as Possible!
Whenever I know I’ll be swimming daily, I like to pack multiple swimsuits so that I can 1) maximize my outfit possibilities and 2) have a dry one to put on every day. As a bonus, these can be mixed and matched with your other items to create cute lakeside outfits.

Green, red with white stripes and with with black polka dots swimsuit tops and swimsuit bottom

Fresh and Comfy T-shirts
I live in Arizona where summers are H-O-T hot, so when I’m packing for local trips, I like to include plenty of lightweight, breathable T-shirts. Cotton is great in the summer because, if you get it wet, it’ll keep you cool.

White and colorful striped tshirts

Cute Shorts and Skirts
Even though I know I’ll mostly wear swimsuits, I always like to pack a pair of my favorite jeans shorts or a cute skirt to wear at the end of the day and while we’re driving.

Jeans short and Skirt

Sandals, Sandals, Sandals!
For trips to the lake like this one, I always like to bring two pairs of sandals: one that I can get wet and a cute pair that’s good for walking around the marina.

Flip Flops and sandals

And last but not least? Don’t forget to pack cute masks to wear while you’re on the road. If you’re heading out on a roadtrip to a nearby destination, happy packing! Need to refresh your summer vacay wardrobe? Head to your local Buffalo Exchange to shop for some late summer finds, social distancing style. And if your packing happened to inspire a closet cleanout, make sure to book an appointment online to sell your closet cleanout!

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$1 Sale Benefiting the Equal Justice Initiative

This past July, Buffalo Exchange Tucson hosted a socially distanced Dollar Sale to raise money for the Equal Justice Initiative. This fantastic organization works hard to end mass incarceration and excessive punishment in the U.S., challenge racial and economic injustice, and protect basic human rights for the most vulnerable people in America. The sale generated $2,390, with all proceeds going directly to the Equal Justice Initiative.

Customers Shopping

During this sale, we tried out a variety of new strategies to ensure a safe shopping environment for customers and employees. For example, we limited it to no more than 45 shoppers at a time in the large parking lot of the store; customers signed up in advance for a shopping time slot; and boxes of clothing were spaced at least six feet apart, while proper use of masks was required for all. We also had customers count their items into trash bags to reduce contact and encouraged contactless payment options like Venmo and PayPal.

Employees at CheckoutPayment Options Sign

Overall, the sale was a great success! Customers were able to shop safely while scoring some amazing deals and supporting a great cause. Soon, we hope to hold more socially distanced $1 sales at all of our stores to raise money for a wide variety Black non-profit organizations.

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Warm Weather Trends for Little Spend

Warm Weather Trends for Little SpendBlog, Face Masks coordinating with tie dye, multi-colored prints and florals

Ah, summertime! Even though your summer outings may feel a little different than usual this year, it’s still important to look and feel your best! Remix and refresh your warm-weather wardrobe by incorporating a few trends that can carry you straight into the next season. Read ahead for our favorite summer-to-fall, warm-weather trends that you can shop and rock without putting a dent in your bank account.

Warm weather trends, au naturel, white poplin dress with embroidery and black accessoriesWarm weather trends, two-piece gingham short setWarm weather trends, matching horizontal striped t-shirts and khaki cropped pantsWarm Weather Trends for Little Spend, Leopard-Printed blouse with gray denim pants

Au Naturel

Beige, cream, gray and everything in-between, neutral shades are seasonless wardrobe staples. Right now, we’re particularly loving breezy midi dresses, short suits made of cotton and linen and comfy cropped pants that are perfect for any temperature.

Warm weather trends, botanical printed casual blouse and camel-colored bermuda shortsWarm weather trends, floral off-the-shoulder dress with pink fringe face maskWarm weather trends, two men's floral button downs with shorts and casual shoes

Breezy Botanicals 

When it comes to warm-weather trends, botanical prints – particularly those with leaves – are your best fronds! Try them out in the form of a casual button-up or a flirty, retro-inspired dress.

Warm Weather Trends, Neon yellow trucker jacket with black dress and white sneakersWarm Weather Trends, couple wearing matching graphic t-shirts with jogger sweatpantsWarm Weather Trends, Matching Monster-Print Two-Piece set with Supreme belt bag

Neons for Eons

The neon trend shows no signs of slowing down anytime soon and, honestly, we wouldn’t have it any other way — saturated day-glo hues are surprisingly versatile and can be muted or turned all the way up depending on your mood. Incorporate neons into your warm-weather wardrobe with a balance of long and short pieces: a trucker jacket paired with a mini skirt, graphic tees paired with joggers or a rad matching sweater and short-set!

Warm Weather Trends, Blue Gingham Romper and Blue Gingham Pants worn with Black t-shirtWarm Weather Trends, Blue Gingham Skirt with Vintage Raglan t-shirt, heeled booties and wide-brimmed felt hat

Go for Gingham

We challenge you to tell us any print that’s more glorious for warm weather than gingham. This summertime staple simply never goes out of style! We love it in creative iterations like cropped pants and ruffle-detail skirts.

Warm Weather Trends, Chartreuse Yellow Outfit with Sunflower Printed Face MaskWarm Weather Trends, Tie-dye Dress, Face Mask and Platform CrocsWarm Weather Trends, Crocheted Skirt and Matching Bucket Hat with Black Tank-Top and Gingham Face Mask

Matchy-Matchy Masks! 

And now, for our favorite warm-weather trend: a face mask! With a wide assortment of prints, solids, ties and elastics to choose from, there’s no shortage of ways to style them to match your existing wardrobe. However you choose to rock it, remember that you’re doing yourself and everyone around you a great service! 

Now that you’ve gotten some fresh inspiration for your warm-weather wardrobe, shop the trends at Buffalo Exchange! We’re stocked with tons of great pieces for this season and beyond. If you have a closet cleanout you’ve been waiting to sell, book an appointment online to sell! We’ll see you soon!

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Our New Shopping Safety Protocols!

How to Shop at Buffalo Exchange: The New Normal Collage

Whether you recently booked an appointment online to sell your closet cleanout and now have a digital trade card burning a hole in your inbox or you’re just coveting a closet refresh, Buffalo Exchange is open for all your secondhand shopping needs! Our stores have adapted to the new world of social distancing and we’ve implemented some new guidelines to keep shopping secondhand safe for everyone. Read ahead for everything you need to know about the new normal of shopping at Buffalo Exchange! 

Here’s the TL DR  of what’s new in our stores:

  • Masks are required! 
  • Socially distancing throughout the store
  • Dressing rooms open on a limited basis and our exchange policy is extended to 10 days
  • We offer contactless payment like Apple Pay, Google Pay, and Samsung Pay (cash and card still accepted!)
  • Sneeze guards at every register and buy counter
  • Increased cleaning

Buffalo Exchange Nashville Storefront Sign We Ask Kindly That You Wear a Mask

Wear a Mask!

Before you head into your local Buffalo,  remember to grab your mask! This is important and helps keep our stores safe: masks are required for customers and store employees alike, and must be worn covering your nose and your mouth through the duration of your time in the store.

Buffalo Exchange Tempe Sign Please Maintain Social Distancing

Maintain Social Distancing

While you’re shopping around, please be mindful of others and do your best to keep the recommended 6 feet of space between yourself and your fellow shoppers. This may mean doubling back to check out a super cute top you saw on a rounder where someone else was shopping, but we want everyone to feel comfortable and uncrowded while they browse around for those one-of-a-kind finds Buffalo Exchange is known for. We’ll have social-distancing reminders posted around the store, but feel free to reach out to an employee if another customer isn’t giving you the space you need!

Buffalo Exchange Tempe Customer Wearing Mask Holding Buffalo Exchange bag

New Protocols for Trying On 

Our dressing rooms are open on a limited basis, so check in with an employee when you’re ready to try on! We’ve also extended our exchange policy to a full 10 days. With extra time to try on at home, you can say “yes!” to that dress or bring it back to return for store credit. Just remember to hold on to your receipt and keep the tags attached! As usual, sale items are still non-returnable.

For shoes and accessories, you’re still able to try on in-store — just place the items that don’t work out into the designated baskets, next to the shoe racks or on top of the jewelry counters. From there, our employees will sanitize the items before they’re placed back onto the sales floor.

Buffalo Exchange Tempe Customer Checking Out with Contactless Payment Options

Checking Out With Your Finds 

When you’re ready to purchase, you may notice things look a little different at the register: we’ve installed sneeze guards at checkout (and buy counters) as an extra safeguard. Once it comes time for payment, you can choose contactless payment methods like Apple Pay, Google Pay, Samsung Pay and tap-to-pay credit cards. Don’t have one of these? We are still accepting credit cards and cash. Need to enter a pin? To reduce contact, we have disposable cotton swabs for you to use instead of pushing buttons directly on the card terminals. 

In addition, we have hand sanitizer throughout the store, regular cleaning and sanitation protocols and daily employee temperature checks. That’s it! Our stores are stocked, so stop in to enjoy the thrill of the hunt. We can’t wait to see you all back in the store again soon!