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The New Way to Sell Your Closet Cleanout at Buffalo Exchange

New Way to Sell at Buffalo Exchange - 2 Employees Wearing Masks and Holding a We're Open Sign

We have a handful of new guidelines in place to help us buy, sell and trade responsibly for the good of our customers, employees and public health at large! Along with regular sanitation, sneeze guards at counters and mandatory face masks for everyone in the store, we’ve made some updates to the buying process. Whether you’ve been doing a major wardrobe overhaul or just a quick closet edit, now’s the time to bring in your cleanout!  Read ahead to learn everything you need to know about the new way of selling at Buffalo Exchange.

  • Step 1: Call your local Buffalo to make an in-person selling appointment!
  • Step 2: Limit your cleanout to 50 items. Launder them and let them sit, untouched, for 24 hours.
  • Step 3: Grab your mask & your ID and head to your selling appointment.
  • Step 4: Get paid via PayPal or a Digital Trade Card!

Buffalo Exchange We're Open - Gal Wearing Yellow Dress and Matching Face Mask in Front of Buffalo Exchange Store

Buffalo Exchange Employee Wearing Face Mask & Taking a Phone Call

Setting Up Your Appointment to Sell

First things first: give your local Buffalo a quick call to set up an appointment. If you’re a new seller or it’s been a while since you sold, we’ll get you set up in the system in advance, so have a valid government-issued ID like a Driver’s License ready when you call. While you’re on the phone with us, it’s the perfect opportunity to chat with your Buyer about what they’re currently buying or ask any lingering questions you might have about the new selling process. Once you’ve gotten your appointment secured, you’re ready to move onto the fun part: cleaning out your closet!

Buffalo Exchange Cute Closet Being Cleaned Out

Should it Stay or Should it Go? Collecting Your Closet Cleanout

Right now, we’re asking everyone to limit the number of items you’re selling to about 50 (including shoes, bags, jewelry etc). Freshly launder those items, then set ’em and forget ’em: leave them to sit untouched for at least 24 hours before your appointment. 

 

Buffalo Exchange Employee Wearing a Face Mask & Pushing a Basket of Clothing

Your In-Person Selling Appointment

When it’s time for your appointment, grab your ID (Driver’s License or Passport is ideal) and your face mask and head into the store. Please make sure to be on time for your appointment –  if you’re more than 10 minutes late, you’ll need to reschedule. Once you’re there, a Buyer will greet you, check your ID and get started looking through. Any items we’re able to buy will sit overnight, untouched, before we place them out on the sales floor.

Buffalo Exchange Buyer Wearing a Face Mask Behind a Sneeze Guard Buying Clothing

Getting Paid and Cashing Out

Getting paid for your cleanout is now more convenient than ever. Choose between a PayPal payment or a Digital Trade Card (which never expires, just like the traditional card)!

2 Buffalo Exchange Employees Wearing Face Masks at Store Entrance

Our protocols are evolving as we go, so stay tuned. Thank you for your patience and understanding! Staying a little closer to home for now? You can also sell your closet cleanout through our Sell By Mail program. Just request a prepaid shipping bag online, send it in and get paid!